Victim support services are often the primary agency for assisting and supporting victims of crime and facilitating services for them. Victim support agencies not only uphold the guiding principles in theVictims of Crime Act 1994but can often advocate for access to justice and equity for victims.
Victim support services also play a critical role in facilitating the receipt and proper investigation of concerns and complaints that victims often express regarding their treatment or their experience of the criminal justice system.
Support services should clearly articulate the services they have available for victims and if required refer them to more appropriate services. In referring victims, it is important to keep in mind services that may offer crisis services rather than a long term suite of services.
More information on the services Victim Support ACT can provide is available on our What we do page.
For information on other victim support services visit our links page.